Established in 1989 by brother and sister team of Neil and Ruth Wallace, Drivers on Demand is one of the few independent specialist driver recruitment agencies where quality comes first. They already ran a successful business in Wallace School of Transport, which provides training for vocational licences and hence had vast experience and contacts in the transport sector.
A Brief History
The recruitment agency was initially run at the offices of Wallace School in Wembley by the directors assisted by a small team. It was very much a family business with the weekly payroll prepared by their mother, Dorothy.
Drivers on Demand quickly built up a client base and a name for itself within the recruitment industry for the transport sector. Within in a few years the business had grown substantially and the directors found offices in Hounslow and appointed a manager to run the business. The company grew from strength to strength and in addition to the Car, Lorry and Bus drivers, it also began to build up a database of HIAB and Moffett drivers.
In 1995 Drivers on Demand secured a government contract to help retrain the long term unemployed and help find jobs for them. This was a hugely successful programme and the company was awarded several similar contracts over a period of 15 years. The programme changed over the years with changes in government policy and sadly with lack of funding, the programme is no longer available. Drivers on Demand is proud of being able to help thousands of candidates to be retrained and hold down a job after years of being unemployed.
In 2008, Wallace School of Transport acquired a property in Park Royal and both companies moved to this new location. At the same time the country was about to enter a deep recession which affected both companies. However by streamlining their operations, the directors were able to ride out this difficult time and with the support of the staff both Drivers on Demand and Wallace School of Transport have surpassed all expectations.
The directors are supported by two recruitment consultants, Hina Shah and Bani Saha who between them have over 25 years of experience. They have a calm and friendly manner and we receive great feedback from both the clients and drivers.
They are supported by our assistant recruitment consultant Hodan Nooh who has joined Drivers on Demand after working with Wallace School of Transport. This has enabled her to gain important knowledge about licence categories. She has quickly settled into the team at Drivers on Demand and not only assists with recruiting and placing drivers but also with the social media elements.
Our team is augmented by Usha Shah, who has been with the company since 1997 and takes care of payroll and invoice process. She is familiar with all aspects of the agency and has enormous knowledge and history which is invaluable.
The flexibility and dedication of our staff enables us to man the office from 7am to 6pm, Monday to Friday and hence we are able to cater for all your driver needs at short notice. We can provide drivers 24 hours a day, 7 days a week.
Our team of consultants, who collectively have over 50 years’ experience in driver recruitment, are here to ensure our clients and drivers get what they want, whether you are looking for a permanent, contract or temporary driver.
Equality, Diversity and Service
We believe in equal opportunities for all, and ensuring that our services are accessible to all sections of the community. We want to recruit, develop and keep the most talented people by valuing skills, investing in training, treating everyone fairly and combating harassment and discrimination. The aim is an honest and happy workplace.
We are members of the REC, The Recruitment and Employment Confederation, the industry body for Recruitment Consultants. We have expert knowledge of the Transport Industry and all consultants keep up to date with relevant UK and EU regulations.
We have a range of customers from small to large multinational companies and some them have been with us since we started in 1989. Here is a selection of some of our customers:
Mercedes Benz Audi Cooper BMW Statstone Asphaltic Roofing Solaglas Travis Perkins Jewsons Commercial Ceiling Factors Solus Accident Repair NSL Limited NCP Services Limited Flight Hallmark Premium Coaches Atkins Global
Hi, Drivers on Demand, you have managed to cover almost all of our requirements, which is super, I am so relieved. I would like to say a big thank you to you and the team for trying so very hard to find us cover. It would have been easy enough for you to turn around and say sorry we just don’t have anyone else available, but you didn’t, instead you really bent over backwards to help us – Thank you once again.
Pamela Slater, NSL Ltd, Kentish Town , London
I just wanted to send my thanks for providing us with Gabriel as our cover driver. He was extremely helpful to us over the last two months and always arrived to work on time and was very hard working. Customer service is very important to us so the way our customers see our delivery drivers is a key part of that service. We have a regional manager that goes round to visit our customers and he reported back to me that he had a number of people tell him how friendly and polite Gabriel was when delivering.
Thank you again and if we need any cover in the future I’ll be in contact.
Michael Marsh, LION South, Hayes, Middlesex
"Thank you, Drivers on Demand, for supplying a Class 1 driver at short notice. We are very happy with Andrew and have used his services on a regular basis for the last two months. The team at the office are always happy to meet any last minute requirements."
Dave Hoden, UK Tyre Exporters
Drivers on Demand are really good. You always meet the requirements that I have asked for. It’s a pleasure working with you guys. Thank You.
Hassan Agha – Lords Building Supplies
Thanks very much for delivering the vehicle to our customer, who was very complimentary and said that the driver was exactly on time. We would like the same driver to return the vehicle back to us.
Andrew Smith, Lookers, Park Royal
We would like to thank Drivers on Demand for supplying such hard working drivers.
Nicky Areago, Lookers
Thank to Drivers on Demand. Everything went fine, your drivers did great and so thanks for your assistance yet again.
Terry McKenzie, NSL Ltd, Kingston